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Privacy Policy e Cookie Policy

 

PRIVACY POLICY

This Masseria Tagliente website is managed by Masseria Tagliente, based in Contrada S. Paolo, Martina Franca (TA), Data Processor: Simonetta Pascali, e-mail info@masseriatagliente.it, as Data Controller of Personal Data.

 

1. Type of Personal Data collected

The following personal data can be collected through the site:

  • identification and contact details (first name, surname, e-mail, telephone);
  • data voluntarily provided via contact form or via the external reservation system;
  • technical navigation data (IP address, browser, device, operating system, date and time of access);
  • data collected through cookies and tracking tools;
  • any further data necessary for the provision of the requested services.

 

2. Purpose of processing and legal basis

  • Respond to requests sent via contact forms, email, or phone.
  • Manage booking requests.
  • Fulfil legal, fiscal or administrative obligations.
  • Ensure the proper functioning and safety of the site.
  • Statistically analyze site usage and improve services.

 

3. Data recipients

Personal data may be communicated to:

  • IT service providers, hosting, maintenance and site management;
  • booking engine, CRM or channel manager providers used for booking management;
  • WhatsApp Ireland Limited for managing communications sent via WhatsApp chat;
  • Kross Booking, as the provider of the external reservation system.

 

4. Shelf life

  • data sent via the contact form: 12 months;
  • data relating to booking requests: 24 months.

 

5. Rights of the data subject

The user may exercise the rights provided for in Articles 15-22 of the GDPR at any time.

 

6. WhatsApp

The site can allow the user to contact Masseria Tagliente by WhatsApp.

 

7. Reservations via external booking engine

Reservations are handled through the Kross Booking booking engine. The data entered by the user during the booking procedure can therefore also be processed by Kross Booking according to the relevant privacy policy.

 

 

COOKIES POLICY

This site uses cookies and similar technologies to ensure the proper functioning of the pages, improve the browsing experience and, subject to prior consent, collect statistical information and display personalized content or advertising.

1. What are cookies

Cookies are small text files that visited sites send to the user’s device, where they are stored and then transmitted back to the same sites on the next visit.

2. Types of cookies used

Technical cookies

These cookies are necessary for the proper functioning of the site and do not require the consent of the user. Examples:

  • language memorization;
  • session management;
  • session management;
  • security and authentication.

Anonymized statistical cookies

The site can use traffic analysis tools in aggregate and anonymized form, for example:

  • Google Analytics with IP anonymization;
  • Matomo;
  • other equivalent instruments.

If the data is not completely anonymized or is shared with third parties, such cookies will only be installed with prior consent.

Profiling and marketing cookies

These cookies allow you to create profiles related to the user and are used to send advertising messages in line with the preferences manifested during navigation. They may belong, for example, to the following services

  • Google Ads;
  • Meta/Facebook Pixel;
  • LinkedIn Insight Tag;
  • TikTok Pixel;
  • other advertising tools.

These cookies are installed only with prior consent.

 Third-party cookies

The site may incorporate external content or use third-party services that install cookies, for example:

  • Google Maps;
  • YouTube;
  • Vimeo;
  • Instagram;
  • Facebook;
  • widget social;
  • reservation systems or online chat.

To find out how these individuals process data, the user can consult their respective privacy policies.

4. Consensus management

Upon first accessing the site, a banner managed via CookieYes is displayed which allows the user to:

  • accept all cookies;
  • refuse unnecessary cookies;
  • granularly select preferences.

Consent can be changed or revoked at any time via the link “Cookie Preferences” in the site’s footer.

 5. How to disable cookies from the browser

The user can also manage or disable cookies via their browser settings.

Below are links to instructions from major browsers:

  • Google Chrome
  • Mozilla Firefox
  • Safari
  • Microsoft Edge